Payment Options

One of the great things about shopping on Shop Japan Philippines is that we offer you a diverse selection of payment options!
Purchase your orders using any of the following payment methods (select one):

 


Cash on Delivery (COD)

COD stands for Cash on Delivery. This is a payment method offered by Shop Japan that gives you the opportunity to pay for the item/s you have ordered only when it gets delivered. A few areas in the Philippines are not covered by COD transactions due to geographical restrictions. We highly recommend that the exact change is prepared for your convenience as our delivery agents may not have that much change on hand.

Simple. Secure. Hassle-free! Enjoy having a peace of mind when you purchase using COD at Shop Japan - For a Better, Happier Life.

    Credit Card / Debit Card

    Shop Japan accepts all major international and local credit and debit cards that are supported by VISA and Mastercard.

    For foreign-issued cards, please tick on the "Bill to a different address" box in our check out page. It is where you can input the billing address for your credit card.

    Your card details will be protected using industry-leading encryption standards which are PCI Compliant.

    1. During checkout, select Credit/DebitCard as your preferred payment system.
    2. Complete the transaction by providing your correct account information.
    3. You shall receive an email confirming that we have received your payment.

     

    Frequently Asked Payment Questions


    Can I use a credit card which is not under my name to place an order?

    Yes, you can as long as you get the consent of the Credit Card holder. Shop Japan Philippines validates these type of transactions by calling the Card Account Holder. To ensure the order is not cancelled, please tick on the "Bill to a different address" box in our check out page. You need to enter the Full name indicated in the Credit Card and the Billing address of the credit card. Please also provide the contact details of the Primary account holder and advise the Account holder to be available during validation.

    Do you keep my credit card details?

    Your security is important to us and we take it very seriously. Every credit card transaction occurs within a secure environment. We do not retain your credit card information after your order is completed; it is submitted directly to our banks.

    If you are using a credit card which is not under your name, please ensure that you get the consent of the Credit Card holder as Shop Japan validates these type of transactions by calling the primary Account Holder.

    When can I request for a Sales Invoice?

    All Sales invoice should be included on the package upon delivery. If for some reason we have not included the Invoice, please contact us within 30 days upon receipt for us to send one out right away.

    A scanned copy of the Sales Invoice will be sent to you 3 to 5 business days from the date of request and a physical copy will be mailed to you right after if you require one.

    Due to the number of Invoiceson a daily basis and the assumption that you have received your product in good order with the correct Sales Invoice attached, we may not be able to accomodate any request for copies after 30 days from the receipt of your item.